Privacy Policy

1. Introduction

ProEdits.net ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at proedits.net, use our services, or interact with us in any way.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Book a strategy call or consultation through our scheduling system (Calendly)
• Complete a contact form on our website
• Send us an email at contact@proedits.net
• Subscribe to our newsletter or lead magnets
• Engage with us on social media platforms
• Enter into a service agreement with us

This information may include: full name, email address, phone number, business name, business website URL, business industry, social media handles, financial information (for invoicing purposes), and any other information you choose to provide.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Device type and screen resolution
• Referring URLs and exit pages
• Pages visited, time spent, and interaction data
• Date and time of each visit
• Cookie and session identifiers

2.3 Information from Third Parties

We may receive information about you from third-party platforms including Google Analytics, Meta (Facebook/Instagram), LinkedIn, TikTok, and our CRM systems. This may include behavioral data, ad interaction data, and profile information where you have granted those platforms permission to share data with third parties.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Providing Services: To deliver the content production, strategy, and marketing services you've engaged us for.
• Communication: To respond to inquiries, send service updates, and deliver deliverables.
• Scheduling: To manage and confirm strategy calls and client meetings.
• Billing & Invoicing: To process payments, issue invoices, and maintain financial records.
• Marketing: To send newsletters, case studies, and promotional content to contacts who have opted in. You may unsubscribe at any time.
• Analytics & Improvement: To analyze website usage and improve our services and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
• Fraud Prevention: To detect, prevent, and address fraudulent or unauthorized activity.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: We share information with trusted third-party vendors who assist us in operating our business (e.g., Calendly for scheduling, Stripe for payments, Notion for project management, Slack for communication). These vendors are contractually obligated to protect your data and use it only for the purposes we specify.
• Social Media Platforms: If you engage us to manage your social accounts, we access those accounts on your behalf. We do not share your account credentials with any third party.
• Legal Requirements: We may disclose your information when required by law, court order, or governmental authority, or when necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email and prominent notice on our website of any such change.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files placed on your device.

Types of Cookies We Use

• Essential Cookies: Required for the website to function. Cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our site (Google Analytics).
• Marketing Cookies: Used to deliver relevant ads and track campaign performance (Meta Pixel, LinkedIn Insight Tag).
• Preference Cookies: Remember your settings and preferences for future visits.

You can control and manage cookie preferences through your browser settings or by using our cookie consent tool. Note that disabling certain cookies may affect website functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

• Client data: retained for the duration of the service engagement plus 7 years for legal and financial compliance purposes.
• Email marketing data: retained until you unsubscribe or request deletion.
• Analytics data: retained per the Google Analytics data retention settings (typically 14 months).
• Inquiry data (non-clients): retained for up to 24 months after last contact.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Deletion: Request deletion of your personal data, subject to legal obligations.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.

To exercise any of these rights, please email us at contact@proedits.net with the subject line "Privacy Request." We will respond within 30 days.

8. GDPR Rights (EU/UK Residents)

If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR. Our legal bases for processing personal data include:

• Contract: Processing necessary to perform our services contract with you.
• Consent: Where you have provided explicit consent (e.g., newsletter subscriptions).
• Legitimate Interests: Where processing is in our legitimate business interests (e.g., fraud prevention, analytics) and not overridden by your rights.
• Legal Obligation: Where processing is required by law.

You may also lodge a complaint with your local data protection supervisory authority. In the UK, this is the Information Commissioner's Office (ICO). In the EU, find your national supervisory authority at edpb.europa.eu.

9. CCPA Rights (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:

• Right to Know: The categories of personal information we've collected and how it's used.
• Right to Delete: Request deletion of your personal information, subject to exceptions.
• Right to Opt-Out: We do not sell personal information. If this changes, you will have the right to opt-out.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a CCPA request, email contact@proedits.net with subject line "California Privacy Request." We will verify your identity and respond within 45 days.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will delete that information immediately. If you believe we have inadvertently collected information from a minor, please contact us immediately at contact@proedits.net.

11. Third-Party Links & Services

Our website may contain links to third-party websites, social media platforms, and services that are not owned or controlled by ProEdits.net. We have no control over and assume no responsibility for the privacy practices of any third-party sites or services. We encourage you to review the privacy policies of every website you visit.

Our website uses the following key third-party services: Google Analytics, Google Fonts, Calendly (scheduling), Stripe (payments), Meta Pixel (advertising attribution), and LinkedIn Insight Tag (advertising attribution). Each of these services has its own privacy policy governing data use.

12. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted to and from our website
• Encrypted password management for all account credentials
• Access controls limiting data access to authorized team members only
• Regular security audits and vulnerability assessments
• Incident response procedures in the event of a data breach

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

13. International Data Transfers

ProEdits.net operates globally and your information may be transferred to and processed in countries other than your own. Where we transfer personal data from the EEA or UK to countries that have not been deemed to provide an adequate level of protection, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) as approved by the European Commission.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will notify you by:

• Posting the updated policy on our website with a revised "Last Updated" date
• Sending an email notification to registered clients and newsletter subscribers
• Displaying a prominent notice on our website for 30 days following any material changes

Your continued use of our services after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us: